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Sending in documents required

Posted: Tue May 09, 2017 6:52 pm
by Guest
There seems to be some confusion as to how to send in documents that are required. Is there somewhere on the portal or do you just email everything that you need?

Re: Sending in documents required

Posted: Wed May 10, 2017 12:49 pm
by guest1
also yesterday I was able to see the documents that needed to be filled out now they're no longer on the left side of the screen

Re: Sending in documents required

Posted: Wed May 10, 2017 7:41 pm
by amath22
my documents also disappeared today if that makes you feel better

Re: Sending in documents required

Posted: Wed May 10, 2017 8:40 pm
by GuesT
amath22 wrote:my documents also disappeared today if that makes you feel better
I am also experiencing this issue, it is worrisome.

Re: Sending in documents required

Posted: Wed May 10, 2017 9:32 pm
by Guest
They updated the site. Now you have to accept before you get to see the documents. I called SMART

Re: Sending in documents required

Posted: Wed May 10, 2017 9:49 pm
by GuesTT
Guest wrote:They updated the site. Now you have to accept before you get to see the documents. I called SMART
Really? Are you sure? Seems kind of odd, the info in the documents is kind of necessary to know before accepting.