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Anyone Else Having Issues Uploading Documents
Posted: Tue May 09, 2017 6:40 pm
by HappyFaced
Good Afternoon Folks!
Congrats to those who have gotten the fellowship, and my prayers goes to those still waiting for decisions.
I have a question regarding how to upload documents to the smart.asee.org/award portal. Through what process are the documents uploaded? I can not seem to find any links, or mentions of document processing procedures, in the portal.
If anyone could help me out, it would be much appreciated!
Thanks and have an awesome evening (getting drunk celebrating or otherwise)!
Re: Anyone Else Having Issues Uploading Documents
Posted: Wed May 10, 2017 3:07 am
by linguist
I can't find it either. I'm gonna call tomorrow..
Re: Anyone Else Having Issues Uploading Documents
Posted: Wed May 10, 2017 9:30 am
by Confused
I also can't figure out how to upload the documents. I was thinking that maybe we email them directly to the Helpdesk? Any information would be greatly appreciated.
Re: Anyone Else Having Issues Uploading Documents
Posted: Wed May 10, 2017 10:26 am
by Guest
They just edited the site. You can now upload. Instructions are on the first page
Re: Anyone Else Having Issues Uploading Documents
Posted: Wed May 10, 2017 11:08 am
by Guess
When looking at the award page, did anyone else loose the left part where the "Required Documents" use to be so now you don't have any way to click on any of the necessary documentation to fill out for the award?
I can view the awards overview page but all of the spots where I use to be able to see required award documents is gone, it happened after I clicked submitted document status just to see what that page was about.
How do I fix this problem? Help!
Re: Anyone Else Having Issues Uploading Documents
Posted: Wed May 10, 2017 11:39 am
by CSMajor
They just updated the portal to make it easier for us to upload documents. Just click on application overview and there will be upload buttons and the documents available.
Re: Anyone Else Having Issues Uploading Documents
Posted: Wed May 10, 2017 12:00 pm
by Worried
Guess wrote:When looking at the award page, did anyone else loose the left part where the "Required Documents" use to be so now you don't have any way to click on any of the necessary documentation to fill out for the award?
I can view the awards overview page but all of the spots where I use to be able to see required award documents is gone, it happened after I clicked submitted document status just to see what that page was about.
How do I fix this problem? Help!
I'm still having this problem in which I cannot see any of the documents at all on the left side of my screen.
Re: Anyone Else Having Issues Uploading Documents
Posted: Wed May 10, 2017 12:15 pm
by SMART-ish
Worried wrote:Guess wrote:When looking at the award page, did anyone else loose the left part where the "Required Documents" use to be so now you don't have any way to click on any of the necessary documentation to fill out for the award?
I can view the awards overview page but all of the spots where I use to be able to see required award documents is gone, it happened after I clicked submitted document status just to see what that page was about.
How do I fix this problem? Help!
I'm still having this problem in which I cannot see any of the documents at all on the left side of my screen.
I'm also having this issue. I could see everything last night and now it's not there.
Re: Anyone Else Having Issues Uploading Documents
Posted: Wed May 10, 2017 1:04 pm
by guest1
SMART-ish wrote:Worried wrote:Guess wrote:When looking at the award page, did anyone else loose the left part where the "Required Documents" use to be so now you don't have any way to click on any of the necessary documentation to fill out for the award?
I can view the awards overview page but all of the spots where I use to be able to see required award documents is gone, it happened after I clicked submitted document status just to see what that page was about.
How do I fix this problem? Help!
I'm still having this problem in which I cannot see any of the documents at all on the left side of my screen.
I'm also having this issue. I could see everything last night and now it's not there.
I am also having this problem, I emailed them bu so far no reply.
Re: Anyone Else Having Issues Uploading Documents
Posted: Wed May 10, 2017 1:18 pm
by Guest
guest1 wrote:
I am also having this problem, I emailed them bu so far no reply.
Please keep us updated and if so let SMART know it is a problem for more than one person!
Re: Anyone Else Having Issues Uploading Documents
Posted: Wed May 10, 2017 1:27 pm
by Mailing
I thought we had to mail them??? Smh I just printed out 30 pages of forms.......
Re: Anyone Else Having Issues Uploading Documents
Posted: Wed May 10, 2017 1:41 pm
by Guest
If you click the document title in the mange document award tab. It downloads them
Re: Anyone Else Having Issues Uploading Documents
Posted: Thu May 11, 2017 10:53 am
by SMART-ish
Guest wrote:guest1 wrote:
I am also having this problem, I emailed them bu so far no reply.
Please keep us updated and if so let SMART know it is a problem for more than one person!
I clicked the I intend to accept and then everything appeared again. Weird though that I could see them the first night then they were gone.
Re: Anyone Else Having Issues Uploading Documents
Posted: Thu May 11, 2017 1:29 pm
by Guest
Keep in mind folks, there is another section on this forum dedicated to recipients of the scholarship. This topic is exactly the kind that would do well on the recipients side and you should all be very excited to post there.