COmmunication with the new project managers

[idliketoknow]

I know that there was a management change and that we communicate with a different group of people when asking ASEE questions. Has anyone else had trouble contacting or getting a response from this group? Do we even have CAs anymore?

[Guest]

I've needed to contact them 3-4 times since the change and I never had any issues (They have usually responded within 1-2 days).

I do miss our old CAs. Mine was a bit quicker to respond and always signed her name, which gave communicating with SMART a personal feeling. Now the responses are curt and robotic.

[veriste]

I've also had a hard time getting a response lately.