by RF_EE » Wed Jul 23, 2014 8:18 pm
Guest wrote:SMART is notoriously bad at returning emails and calls, so I'm looking for a specific contact.
It's funny, the only communications issues I've ever had with SMART have been with the Security Manager. Apparently he's out of the office often, and terrible at responding to emails, but if you can catch him by phone by calling regularly, he's quick to get stuff done. As for the SPO, my CA has always been incredibly timely about responding to emails. That and I managed to save her phone number when she called one time, so I can always bug her directly....
On topic, maybe if you call ASEE's SMART line in DC you can get them to give you a direct line. Their number is 202-331-3544. Just be polite, and you should get the help you need.
[quote="Guest"]SMART is notoriously bad at returning emails and calls, so I'm looking for a specific contact.[/quote]
It's funny, the only communications issues I've ever had with SMART have been with the Security Manager. Apparently he's out of the office often, and terrible at responding to emails, but if you can catch him by phone by calling regularly, he's quick to get stuff done. As for the SPO, my CA has always been incredibly timely about responding to emails. That and I managed to save her phone number when she called one time, so I can always bug her directly....
On topic, maybe if you call ASEE's SMART line in DC you can get them to give you a direct line. Their number is 202-331-3544. Just be polite, and you should get the help you need.