Award Portal Temporarily Closed

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Expand view Topic review: Award Portal Temporarily Closed

Re: Award Portal Temporarily Closed

by Prophet of Mercy » Thu Apr 27, 2017 5:34 pm

We won't know anything until the Great Journey in early May.

Re: Award Portal Temporarily Closed

by SMARTRejectee » Thu Apr 27, 2017 5:31 pm

Guest wrote:
Guest wrote:The exact message is "The SMART Award Portal is temporarily closed." This is shown in green box.
And the other message is exactly "Either the email address or the password you entered is incorrect." shown in a red box.
Same here.

Re: Award Portal Temporarily Closed

by Guest » Thu Apr 27, 2017 1:04 am

I feel like the green box is super reassuring in that we got this lol

Re: Award Portal Temporarily Closed

by Guest » Thu Apr 27, 2017 12:33 am

Guest wrote:
Guest wrote:The exact message is "The SMART Award Portal is temporarily closed." This is shown in green box.
And the other message is exactly "Either the email address or the password you entered is incorrect." shown in a red box.
Green box makes it make a lot more sense

Re: Award Portal Temporarily Closed

by Guest » Wed Apr 26, 2017 10:52 pm

Guest wrote:The exact message is "The SMART Award Portal is temporarily closed." This is shown in green box.
And the other message is exactly "Either the email address or the password you entered is incorrect." shown in a red box.

Re: Award Portal Temporarily Closed

by Guest » Wed Apr 26, 2017 1:28 pm

The exact message is "The SMART Award Portal is temporarily closed." This is shown in green box.

Re: Award Portal Temporarily Closed

by guest1 » Wed Apr 26, 2017 12:27 am

NewGuest wrote: Okay, the no email associated at all error is "The email adress xxxx@xxx.xxx has no account associate with it"

The sign in error is "either the email address or password you entered is incorrect"

Exact Password reset error. "We're sorry but something went wrong. We've been notified about this issue and we'll take a look at it shortly."

Can someone post the exact wording you get for the temporarily closed one? and also if you reset your password what happens ?

What was the exact error? There are a lot of guests on this forum. Also, please quote this message so new posters can see.

Re: Award Portal Temporarily Closed

by NewGuest » Wed Apr 26, 2017 12:24 am

Guest wrote:Okay, the no email associated at all error is "The email adress xxxx@xxx.xxx has no account associate with it"

The sign in error is "either the email address or password you entered is incorrect"

The password reset error is the exact wording I just posted.

Can someone post the exact wording you get for the temporarily closed one? and also if you reset your password what happens ?
What was the exact error? There are a lot of guests on this forum. Also, please quote this message so new posters can see.

Re: Award Portal Temporarily Closed

by Guest » Wed Apr 26, 2017 12:23 am

to be clear nothing I got for incorrect username/password has said anything about a database error. Its just a we're sorry but something went wrong.

Re: Award Portal Temporarily Closed

by Guest » Wed Apr 26, 2017 12:21 am

Okay, the no email associated at all error is "The email adress xxxx@xxx.xxx has no account associate with it"

The sign in error is "either the email address or password you entered is incorrect"

The password reset error is the exact wording I just posted.

Can someone post the exact wording you get for the temporarily closed one? and also if you reset your password what happens ?

Re: Award Portal Temporarily Closed

by CanSomeoneVerify » Wed Apr 26, 2017 12:17 am

Can someone verify that the messages are different among the two groups though? Because if those with the incorrect username/pass error are getting a database error their their accounts don't exist. If the ones with the temp closed error are getting something else then their accounts may exist. If we are all getting the same error then there is something else going on.

Re: Award Portal Temporarily Closed

by Guest » Wed Apr 26, 2017 12:16 am

Basically we both seem to end up with there is an error we're looking into it.

Re: Award Portal Temporarily Closed

by Guest » Wed Apr 26, 2017 12:15 am

Guest wrote:So username/pass reset error: There was a database error
Temp closed reset error: There was an error. We are looking into it.



Also, is the reset form the same for both the awards page and application page? That might be why those who are with the incorrect username/pass error might be still getting the email.
I can change my password without the error on my original application. So I don't think they're connected anymore.

Re: Award Portal Temporarily Closed

by Guest » Wed Apr 26, 2017 12:10 am

So username/pass reset error: There was a database error
Temp closed reset error: There was an error. We are looking into it.



Also, is the reset form the same for both the awards page and application page? That might be why those who are with the incorrect username/pass error might be still getting the email.

Re: Award Portal Temporarily Closed

by Guest » Wed Apr 26, 2017 12:00 am

We're sorry but something went wrong

We've been notified about this issue and we'll take a look shortly.


That's the password reset error.

Re: Award Portal Temporarily Closed

by Tmpclosed » Tue Apr 25, 2017 11:57 pm

What about for those with the temp closed message?

Re: Award Portal Temporarily Closed

by Guest » Tue Apr 25, 2017 11:57 pm

I HAVE A NEW UPDATE

if I put in a email address I didn't use it says "this email is not found in the database"

therefore everyones email is in the awards database.

Re: Award Portal Temporarily Closed

by Guest » Tue Apr 25, 2017 11:55 pm

Guwstt wrote:What's the error say? -snip-
Basically just "there was an error with the database, we're looking into it."

Re: Award Portal Temporarily Closed

by Guwstt » Tue Apr 25, 2017 11:54 pm

What's the error say? Also what about those with the temp closed message? What's it saying?

Re: Award Portal Temporarily Closed

by Guest » Tue Apr 25, 2017 11:53 pm

Incorrect wrote:Can someone with the incorrect username and pass error try to reset their password on the awards page? Does it send you an email or does it say your email doesn't exist?
sends me an email.

Then when I click the link and put in a new password it gives me "unexplained error"

So...the email is in the system still.

Re: Award Portal Temporarily Closed

by Guest » Tue Apr 25, 2017 11:52 pm

Incorrect wrote:Can someone with the incorrect username and pass error try to reset their password on the awards page? Does it send you an email or does it say your email doesn't exist?
It sends the email, but trying to reset it gives a database error.

Re: Award Portal Temporarily Closed

by Incorrect » Tue Apr 25, 2017 11:51 pm

Can someone with the incorrect username and pass error try to reset their password on the awards page? Does it send you an email or does it say your email doesn't exist?

Re: Award Portal Temporarily Closed

by Guest » Tue Apr 25, 2017 11:39 pm

Guest wrote:
I can only hope. Getting a break from the rest of life would be nice.
If you don't end up getting it, please just remember you made it so far and a random other college person is proud of you!!!!

Re: Award Portal Temporarily Closed

by Guest » Tue Apr 25, 2017 11:33 pm

Guest wrote:
Guest wrote:
Guest wrote:
There is more than one person with this same response?! My either one could be a yes or no feels have grown stronger. I do however know they hire without interviews so I think you're also fantastic and might have gotten it :)
It's nice knowing I'm not the only one :) Just with enough other things going south this year, I'm ready to just tack this onto the list of failures.
Maybe this will be a great turning point for you!
I can only hope. Getting a break from the rest of life would be nice.

Re: Award Portal Temporarily Closed

by Guest » Tue Apr 25, 2017 11:31 pm

Guest wrote:
Guest wrote:
There is more than one person with this same response?! My either one could be a yes or no feels have grown stronger. I do however know they hire without interviews so I think you're also fantastic and might have gotten it :)
It's nice knowing I'm not the only one :) Just with enough other things going south this year, I'm ready to just tack this onto the list of failures.
Maybe this will be a great turning point for you!

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