by HOrobOD » Sat Jun 03, 2017 6:01 pm
Yeah I sent mine in two weeks ago, and I even received an automated email saying my transcript was received from my school, meaning someone has opened my digital transcript that they sent, but it still hasn't been added to my account. I even sent SMART an email letting them know they would be receiving my transcript via email, and when it didn't show up in my account I asked how long it would take and this was their response:
"Thank you for your email. Please check back soon in regards to your transcript being uploaded to your award portal. We are receiving transcripts daily and are working to get it turned around within a few days."
Wondering if I need to have a physical copy sent it as a back up since they haven't added mine to my account yet.
Yeah I sent mine in two weeks ago, and I even received an automated email saying my transcript was received from my school, meaning someone has opened my digital transcript that they sent, but it still hasn't been added to my account. I even sent SMART an email letting them know they would be receiving my transcript via email, and when it didn't show up in my account I asked how long it would take and this was their response:
"Thank you for your email. Please check back soon in regards to your transcript being uploaded to your award portal. We are receiving transcripts daily and are working to get it turned around within a few days."
Wondering if I need to have a physical copy sent it as a back up since they haven't added mine to my account yet.